New Influencer Training

Welcome

Welcome to Team Luminous!  We are so excited to have you here. For your first lesson, watch this mini-training by Daphne Dale. It will really help if you complete each lesson in this training before advancing to the next one. Here we go!

HOMEWORK:  Brainstorm or have a chat with your sponsor….

1. Discuss your WHY

2. Discuss where you want to go with Farmasi and how fast you want to get there

3. Schedule your curiosity post/ launch night.

mentorship

One of the best things about Farmasu is making new friends!  Check out this clip by Daphne, all about how having strong relationships with your upline mentors will help you grow as a leader and as an entrepreneur.  

HOMEWORK: Make sure you are in your sponsor’s frontline chat and the boosting chat via facebook messenger.

join the groups

MAIN GROUP: TEAM LUMINOUS! https://www.facebook.com/groups/2855625174520613

These groups help you with training, have graphics and keep you up-to-date with what is going on in Farmasi!

You can always mute them if they get to be too much, but they are great places to start!

Other Groups to Join:

Team Luminous Onboarding: (make sure you also send this to anyone that signs up under you as well as this website)

Helps you get everything set up pay wise and learning your back office.

https://www.facebook.com/groups/535586284024636

Beauty from Ashes Group with Ashlea Veal:

https://www.facebook.com/groups/446094379314539/

Melissa Nicole's Group:

Diamond Director Upline and she has some great trainings

https://www.facebook.com/groups/339386070042868/

Graphics Groups to be in:
This gives you access to a lot of photos that other BI's have done.

Group 1:
https://www.facebook.com/groups/2076605679313127/

Group 2:
https://www.facebook.com/groups/farmasibeautygraphicsgroup/

HOMEWORK: Request to join the Team Luminous FB group; keep an eye out for your approval and circle back once you’re in. Don’t forget to include sponsor when requesting to join.

BE YOU

Remember that YOU are your brand. Check out these tips for using social media to grow your business!

HOMEWORK: Review the branding worksheet below, and jot down some notes to answer the three questions it asks.  

COLOR MATCHING

Time to start learning how to color match!  In this video, Melissa is going to share with you some helpful tips on color matching.  You can also head to the trainings section of this website to watch more trainings on the topic of color matching or search the Team Luminous Facebook Group! And until you feel comfortable color matching on your own, you can share your new customers’ selfie photos with your sponsor (in the team chat), and she can help you select the correct colors for your gal.

HOMEWORK: Ask 2 friends/ family members to send you selfies and give it a shot! Remember, use the swatch pictures in the Team Luminous group to help and send them to your team chat for advice.

CUSTOMER CARE/ follow ups

So now that you’ve color matched someone, it’s time to welcome them as a new customer!  Remember, the first time someone purchases from you does not really make them a “customer”... yet.  Someone who buys the makeup once is just a one-time product-trier.  But once a person returns to purchase again and again, then you can know that you have a happy returning customer!  

Check out this clip by Daphne as she discusses some great ways you can nurture your first-time customer, so that they becomes a customer for life!

HOMEWORK: Copy verbatim (or, if you want, copy and tweak the new-customer personal email) so you have it ready to send out for each customer!  Keep it in a separate “Farmasi” folder in your email or just keep a copy in drafts section or on a note on your phone or computer. Every time you get a new customer, copy that email/ fb message and paste it into a new message to welcome your new customer to the tribe.  

New Customer Message:

“Hi! Just wanted to let you know your Farmasi order is in and on it’s way shortly! Thank you again for shopping with me.  I hope you love the products as much as I do!

*optional: Here is a quick little clip as a reminder how to use your new makeup: *insert link to one of your tutorials here*

You can log back in to your Farmasi account anytime at farmasi.com (if you created their account, include their username and password) You can also text, call, or email me anytime you need more product and I can be sure it gets out to you from my end.

Have a great day and Thanks again!”

(Pro tip: It’s also recommended that after you send this email to your new customer, take a minute to personalize the message slightly with a note at the top such as “It was so great getting together today!  I loved hearing all about your vacation and catching up!” Don’t forget to include your contact info at the bottom.)

Follow Up Message (after delivered):

“Hey! I see you got your package, just wanted to check in and see how you are liking your new makeup and if you have any questions. :)

Follow Up Message (2 weeks, 4 weeks, and on…)

“Just checking in to see if you’re still liking your makeup! Hope you have a great day!”

Welcome Program

Join Alyssa as she talks about the Welcome Program and how Farmasi rewards you for starting out strong!

homework: How many days are left in your first month? Find how much you need to hit that $200 goal and earn your free products. (Never feel obligated to purchase products that aren’t in your budget/ you need)!

compensation

How do you get that monayyy honayyy?

HOMEWORK: Set a goal of what % bonus you would like to hit this month and write it down/ send to your sponsor!

helloteamluminous.COM

As a member of Team Luminous, you have access to this beautiful website that will be a major asset to your business and most importantly to keeping things streamlined, organized, simple, and duplicatable.

Watch this short video by Daphne Dale all about how to best utlize teamluminous.com.

HOMEWORK:  Save or bookmark our team website onto your phone home screen so trainings and tools are handy anytime you need them.